For a living room rug, we propose three layout possibilities:

• Select the rug’s dimensions based on the space left by position of the sofa(s) and armchairs.
• Leave about 30-35 centimeters of rug beneath the sofas and armchairs.
• Allow the carpet to surround the entire space comprised by the living room furniture, clearly defining the area.

Bedroom rugs offer us three possibilities:

• Place a rug at each bedside and one at the foot of the bed.
• Choose a rug in a size that allows for the same perimeter separation around the bed.
• Make a U-shaped rug. This solution is the same as the previous one, but the area underneath the bed will not be carpeted. For this option, please contact us and give us a detailed plan of the U-shaped rug you would like to order.

For hallway rugs, we recommend leaving about 10-12 cm between the rug and the wall, leaving space for the flooring to show.

The color selection is as important as the choice of design, since the contrast between the selected colors can define the entire space. To help you in the color selection, we suggest you follow these tips::

• First, select the background color based on your color preferences. Usually we would recommend looking for some contrast with the color of the floor, and not just a continuation of it.
• Second, select the colors of the design according to your tastes, or coordinating them with the upholstery, cushions, or color of the walls.
• If you intend to design a neutral rug, use tones within the same range or similar shades of color as the rest of the decor.

If you are having trouble deciding, we can provide a sample of the carpet with the chosen colors at a cost of €60.00, or we can send pompoms of the selected colors for a cost of €25.00.

Please note that there will always be slight color deviations due to the nature of the dying process.

The price of the rugs that appear in the Online Shop or in the Special Edition section include the cost of ground floor delivery within Spain and the Balearic Islands

For international shipments, or shipment to the Canary Islands, Ceuta, Melilla, please contact us to request a shipment quote and place your order directly with the factory, as it is not possible to make a purchase from these destinations through our website.

For custom rugs from our collections, the shipment price will be defined depending on the size of the rug, the weight and delivery address. This price will be quoted by alp_ when we contact you to finalize the order.

The production time for custom rugs from our collection is seven weeks from the receipt of the order. The carpets from the Online Shop and Special Edition sections have a delivery time of 10 days from the confirmation of the order. Please keep in mind that these lead times may vary in the month of August, when the factory is closed for summer holidays.

Once your order has been shipped, you will receive an email informing you of the details of the shipment, carrier, tracking number, etc. The carrier will contact you to arrange the delivery.

In alp_ we have ensured safe credit card payment through the secure payment gateway RedSys of the Santander Bank.

The bank details entered are encrypted and transmitted securely to the servers of the bank. From that moment on, the payment gateway verifies the data with the issuing bank of your card to avoid fraud and abuse. The consent of the interested party is understood to have been given for the processing of their personal data by the payment systems from the moment they are provided to alp_.

The encryption of bank details is carried out with SSL (Secure Socket Layer) encryption technology with encryption keys of 128 bits in length, one of the most advanced and effective protection systems currently available. Thanks to this system, no third party has access via the Internet to the bank details entered by the customer.

The REDSYS Virtual POS is developed under standards and specifications of international brands (Verified by Visa, MasterCard SecureCode, J-Secure ...) which ensures its reliability.

Yes, you can return your carpet as long as the carpet is in perfect condition. To proceed with the return, you must notify us at info@alpcarpets.com within 7 business days of receiving the carpet, indicating your desire and reason for the return.

For its return, the return shipment costs will be borne by the customer. If the carpet is not returned in its original packaging, the rug will suffer a depreciation. The refund will be made within a maximum period of three weeks from the receipt of the carpet in our factory.